Work Experience
Broken Mohawk - Westwood, CA
Web Programmer/Graphic Designer/Technician
(August 2003 - Present)
- Create and maintain custom web sites for clients in various cities.
- Program interactive, dynamic content on said web sites using PHP.
- Create and implement MySQL databases on said web sites.
- Produce all graphical content for said web sites (as well as other projects) using Adobe Photoshop.
- Troubleshoot general hardware/software issues.
Youth For Change - Paradise, CA
Data Specialist
(March 2003 - August 2003)
- Compiled & analyzed data acquired from social workers.
- Provided reports and statistics based on data acquired.
- Created & maintained Microsoft Access database for end users to perform data entry.
- Created help file, user's manual, and training course for use of database.
AdExpedia/Travidia, Inc. - Chico, CA
Production Specialist
(December 2002 - March 2003)
- Entered client contact & categorical date into database.
- Used Adobe Photoshop to create/alter graphics for advertisements.
- Used custom software to map regions of ads to be linked to enlarged versions.
- Performed quality control on coworkers material, verifying data and all graphics.
- Worked graveyard shifts to meet newspaper deadlines.
Wells Fargo Bank - Sacramento, CA
Business Phone Banker
(June 2001 - September 2002)
- Answered incoming calls from business account holders.
- Performed general banking transactions over the telephone.
- Assisted with training of new hires and team members.
- Designed and produced charts to track statistics and production.
- Acted as a lead agent, assisting with delegation and supervision.
Earthlink Network, Inc. - Sacramento, CA
Senior Technical Support Agent
(December 1999 - May 2001)
- Worked in a call center taking large volume of calls from customers.
- Answered questions & solved problems dealing with internet connectivity.
- Performed over-the-phone walkthroughs of software installation and configuration of home computers for internet service.
- Gained management experience as a Senior Agent.
Collins Pine Company - Chester, CA
MIS Assistant/Programmer
(December 1998 - October 1999)
- Designed and incorporated custom software for accounting, lumber production, etc.
- Performed general PC support and troubleshooting, including repairs and upgrades for better performance.
- Created and maintained statistical analysis database and website. Database created in MS Access, website created with HTML & ASP.
- Assisted in the administration of a Novell Netware 4.11 network of approximately 25 PCs.